Please see a list of our reviews below. Feel free to leave one too
First class, honest and helpful
I contacted Leigh recently about my faulty washing machine and he was so thorough, helpful, patient, professional and honest with his advice I was able to find the fault and have the repairs fixed promptly. Even though Leigh was informed that I had already made an appointment with another company that did not deter him from giving me advice. I am absolutely compelled to write this review because of Leigh’s honesty and helpfulness. I would definitely recommend using his service. Thank you Leigh for your kind advice and you were spot on.
Brilliant service - top guy
Leaking washing machine fixed by Leigh. Despite problems with suppliers getting the parts Leigh kept me informed all the time and was never late for an appointment. Also great price
Spoke to Leigh on the phone about a leaking washing machine. He talked me through the problem, suggested some options, helped me fix it over the phone (user error!) and didn’t cost me a penny.
What a nice, genuine guy! Came highly recommended and can see why. Will definitely use in the future! Thank you, Leigh!
I only just spoke with Leigh, query and advise, he was very honest, easy to talk to and willing to give sound advise, because he is local it made sense to contact and use, it’s a shame he couldn’t help at this time but would definitely consider should we require another time. Thank you.
Really fast and very helpful
I put in a request on Sunday night and Leigh called first thing Monday morning. He was really helpful and we talked through what was wrong. He was very honest in recommending we save his fee and get a new machine as it couldn’t be fixed. It was so helpful to know and his honesty was much appreciated.
Clear and honest appraisal
Called Leigh and he gave me an clear and honest appraisal that was free of self-interested. Sometimes you don't want to hear it, but some things are just beyond repair.
Leigh is outstanding. I left a message on his website one night; he phoned first thing the following morning to arrange when to visit (a Saturday); and he was bang on time. He took me carefully through his diagnosis of the problem, explained what spare part I needed, told me where to order it, and then how to fit it when it came. I was slightly worried for him that by handing the repair over to me he was doing himself out of some additional work, but he was completely cool and straightforward about it. When the part did arrive it was, thanks to Leigh, a doddle to fit, and the machine was as good as new.
There aren't many people as straightforward and professional as Leigh; I recommend him very strongly indeed.
Superb service. Very honest appraisal of our situation. I am somewhat amazed in a very good way. LWR are one of the few businesses that put the needs of their customers before making a quick buck. Thank you!
Professional and friendly
What a nice guy! Knew the job, done in 10 minutes and had some hilarious stories too. He was honest about what the problem might be and what it might cost. He answered my enquiry at 830pm and was fixing the machine at 730pm the next day!
Great service and manor
Top bloke I'm not one for leaving reviews but felt I should on this occasion- Leigh did what Team Knowhow (Currys) could not or should I say could not be bothered to do. Leigh repaired a washing machine I had in no time. He really knows his stuff when it comes to washing machines. Very honest and reliable. I would definitely use his service again, as he knows more than Knowhow.....Thanks again Leigh